Returns & Exchanges

At Aquaristic Online, we want you to feel confident in your style, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your purchase doesn't fit or meet your expectations, we are here to ensure your exchange or refund is handled with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.